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Focus group

We’re always looking for ways to improve Star Trader, whether that’s making it easier for you to earn more, marketing support, or giving you hints and tips on how to be a better trader. 

Since you’re at the heart of Star Trader, your feedback is important to us.

That’s why we invited a select group of Star Traders to join us in Manchester and London for a chat and a spot of lunch so we could hear what they had to say. We even gave them £100 each to thank them for their time. 

We took this feedback on board and have made some changes, including:

  • News page
  • £5 commission
  • Cash prizes
  • Personalised dashboard
  • Top tips
  • Trader ID cards
  • And more to come...

Traders who took part in the focus groups really enjoyed it:

“It was great to know that O2 really wanted to hear what us Traders had to say and even better to see that they have acted on our suggestions. It’s nice to see things you mentioned added to the site.”

If you have any more suggestions on how we can improve Star Trader, then please get in touch. We’d love to hear from you.

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