Star Trader support
Find the answer to any question
Frequently asked questions
Can I sign up if I'm not on O2?
Yes. Star Trader is open to everyone no matter what network you're on.
How can I keep track of my activations?
Keeping track of your activations is easy. You can everything you need on your Star Trader dashboard.
Just log into your account and you'll be good to go: https://o2startrader.co.uk/login
When will I be paid for my activations?
We'll pay you for activations earned 2 months prior. If we have your bank details, we'll send the money straight to your account on the 10th working day of the month.
If you believe you should've received a higher payment, it may be that we’ll pay you the remaining amount in the next month.
All the payments you receive are for sims that have been topped up in the previous 2 months.
Is this scheme supported by O2?
Yes, O2 have created this programme, so you can order sims directly from us. We’ll also pay you directly.
Our terms and conditions are also featured on the O2 website:
https://www.o2.co.uk/termsandconditions/rewards/o2-online-star-trader-programme
How do I submit a feature request?
Is there are feature you'd really like Star Trader to have? We'd love to hear from you about it. Feel free to email us on support@o2startrader.co.uk