Star Trader support

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Frequently asked questions

How can I keep track of my activations?

Keeping track of your activations is easy. You can everything you need on your Star Trader dashboard.

Just log into your account and you'll be good to go: https://o2startrader.co.uk/login

What tariffs can I order through Star Trader?

A full up-to-date list of all the tariffs available to order on Star Trader can be found here, as well as terms and conditions for each tariff: https://www.o2startrader.co.uk/account/new-order

How can I keep track of my activations?

Keeping track of your activations is easy. You can everything you need on your Star Trader dashboard.

Just log into your account and you'll be good to go: https://o2startrader.co.uk/login

Can I distribute my sims to distributors or other companies?

We’d advise that you distribute your sims directly to your customers, as this is a much safer way of knowing where your sims are going.

You may be approached by some organisations requesting a high volume of sims or offering to distribute your sims for you. You must not supply sims to these companies, as they may use your sim cards to send targeted, unwanted messages to customers.

This breaches our terms and conditions.

If we suspect your sims are responsible for sending unwanted text messages or we believe you're supplying sims to another company, we’ll suspend your account with immediate effect and you won’t receive any commission for the affected sims, or any others during your suspension period.


How do I submit a feature request?

Is there are feature you'd really like Star Trader to have? We'd love to hear from you about it. Feel free to email us on support@o2startrader.co.uk