Star Trader support
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Frequently asked questions
Why do I need to give you my bank details?
We need your bank details so that we can pay you when your sims get topped up.
You won’t ever have to pay us anything and all payments are safe and secure.
I've forgotten my email address, what should I do?
Ask a Question and we'll send you a reminder.
When will I know how many activations I’ve received?
Your activations are uploaded onto the site 2 months after you receive them:
|
Activations Received |
Jan |
Feb |
Mar |
Apr |
May |
June |
Jul |
Aug |
Sep |
Oct |
|
Activations uploaded to your account |
Mar |
Apr |
May |
Jun |
July |
Aug |
Sep |
Oct |
Nov |
Dec |
How do I register with Star Trader?
It’s free and easy for you to register with Star Trader, simply sign up here and follow the steps. You’ll need to let us know your name, email address, despatch address and bank details.
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