Star Trader support
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Frequently asked questions
Can I distribute my sims to distributors or other companies?
We’d advise that you distribute your sims directly to your customers, as this is a much safer way of knowing where your sims are going.
You may be approached by some organisations requesting a high volume of sims or offering to distribute your sims for you. You must not supply sims to these companies, as they may use your sim cards to send targeted, unwanted messages to customers.
This breaches our terms and conditions.
If we suspect your sims are responsible for sending unwanted text messages or we believe you're supplying sims to another company, we’ll suspend your account with immediate effect and you won’t receive any commission for the affected sims, or any others during your suspension period.
When will I know how many activations I’ve received?
Your activations will update automatically within your account dashboard. To see them, just log into your account here: https://www.o2startrader.co.uk/login
Although your activations will show in your account, they aren't final figures. Once we receive notification of your activations, they're then checked for spam and fraud data to make sure they're legitimate before we pay you. As a result, you won't receive payment for your activations until 2 months has passed.
This is shown in the table below.
|
Activations Received |
Jan |
Feb |
Mar |
Apr |
May |
June |
Jul |
Aug |
Sep |
Oct |
|
Payment for activations |
Mar |
Apr |
May |
Jun |
July |
Aug |
Sep |
Oct |
Nov |
Dec |
Can I re-activate my account?
Yes, please get in touch with us via email on support@o2startrader.co.uk and we’ll re-instate your account for you.
If your account has been suspended by us, re-instating your account is at our discretion.
Sim Availability
For a full list of available sims, please go to the new order page here: https://www.o2startrader.co.uk/account/new-order
How much can I earn?
We'll pay you £5 for every activated sim. The amount of sims you can order per month changes your potential earning and depends on which trader tier you're on.
Bronze
Order up to 20 sims a month and earn up to £100.
Silver
Order up to 125 sims a month and earn up to £625.
Gold
Order up to 500 sims a month and earn up to £2500.
Platinum
Order up to 550 sims a month and earn up to £2750.