Star Trader support

Find the answer to any question

Frequently asked questions

How much can I earn?

We’ll pay you £5 for every Pay as you Go sim which is activated, by customers using a £10 top up, from 1st January 2015 onwards. (Activations received prior to 1st January 2015 will receive £3 commisison).

You can also earn £5 for every mobile broadband sim which is activated by customers using a £10 top up.

How do I reset my password?

You can do this in the 'Profile' section of your Star Trader account.

Why haven’t I been paid?

Please make sure that we have your bank details. If you don’t provide us with your bank details any unclaimed payments can be withheld after 90 days.


Are all tariffs currently available?

Our current stock levels are:

Sim Tariff


O2 International sim


Classic Pay As You Go 


£10 data Big Bundle (Combi sim)


£15 data Big Bundle (Combi sim)


£20 data Big Bundle (Combi sim)


£25 data Big Bundle (Combi sim)


£30 data Big Bundle (Combi sim)




If you see any of these messages in your order page, this is what they mean:


Limited Stock
You can still order the sim tariff but probably at lower quantities than normal.


Out of Stock
The tariff is currently unavailable.

How can I keep track of my activations?

You can find this out on your Star Trader Dashboard.