Star Trader support

Find the answer to any question

Frequently asked questions

How can I keep track of my activations?

You can find this out on your Star Trader Dashboard.

What is a combi sim?

Combi sims can be used as a standard sim or as a micro-sim. It will fit in any phone except the iPhone 5's and iPhone 6's.

Why do I need to give you my bank details?

We need your bank details so that we can pay you when your sims get topped up.

You won’t ever have to pay us anything and all payments are safe and secure.

I've forgotten my email address, what should I do?

Ask a Question and we'll send you a reminder.


How can I keep track of my activations?

You can find this out on your Star Trader Dashboard.