Star Trader support

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Frequently asked questions

What is a standard sim?

Standard sims fit regular phones excluding some smartphones and the iPhone 5's and iPhone 6's.

When will I be paid for my activations?

We'll pay you by bank transfer within 10 days after your monthly activations have been uploaded onto the site.


The payment will cover commission earned on activations 2 months before.


For example, if your sim was topped up on the 1st January, you’ll be paid for the top-up on the 10th working day in March. If you think you should have been paid more than you have been, it may be that we’ll pay you in the next month.


All the payments you receive are for sims that have been topped up in the previous 2 months.

Can I sign up if I'm not on O2?

Yes. Star Trader is open to everyone no matter what network you're on.

Do I have to buy sims from O2?

No, you can order your sims from your Star Trader account free of charge.