Star Trader support

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Frequently asked questions

How do I reset my password?

You can do this in the 'Profile' section of your Star Trader account.

What is a combi sim?

Micro SIM cards come attached within a standard sim card size, which can then be removed. It is also known as a combi sim as when in its larger casing can be used for both. They fit in any phone except iPhone 5 & 6.

What is Star Trader?

Star Trader is a programme that allows you earn money with O2. You can:

  • Order between 20 and 550 sims a month (depending on your tier).
  • Distribute them to your customers.
  • You'll get paid £5 for every activated sim that's been topped up for the first time with £10 or more.

When will I know how many activations I’ve received?

Your activations will update automatically within your account dashboard. To see them, just log into your account here: https://www.o2startrader.co.uk/login

Although your activations will show in your account, they aren't final figures. Once we receive notification of your activations, they're then checked for spam and fraud data to make sure they're legitimate before we pay you. As a result, you won't receive payment for your activations until 2 months has passed.

This is shown in the table below. 

Activations Received

Jan

Feb

Mar

Apr

May

June

Jul

Aug

Sep

Oct

Payment for activations

Mar

Apr

May

Jun

July

Aug

Sep

Oct

Nov

Dec


What is the difference between a micro SIM and a Nano SIM?

 

The difference between a micro SIM and a nano-SIM is that a nano sim is approximately 15% thinner than a micro sim. It is also thinner than a mini-SIM which are older sim card that was often referred to as just ‘SIM cards’.