Star Trader support

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Frequently asked questions

How much can I earn?

You'll earn £5 for every Pay as you Go sim ordered through Star Trader that gets activated (Applies to activations received from 1st January 2015 onwards; Activations received prior to 1st January 2015 will receive £3 commission). There's no maximum amount that you can earn.

You can now also earn £5 for every Mobile Broadband sim that gets topped-up with £10 or more.

 

What is a standard sim?

Standard sims fit regular phones excluding some smartphones and the iPhone 5's and iPhone 6's.

Can I de-activate my account?

Yes, please get in touch with us via the Support forum and we’ll de-activate your account for you.

How long do my sims take to be delivered?

Your sims should be with you in less than 14 days.

If you've been waiting longer than this, please contact us and we'll look into it for you.

Please let us know your despatch address and the date that you placed the order.


Are there any promotions available for my customers?

‘Get 50% extra data on top of the standard Big Bundle tariff allowance for three months if you purchase a Big Bundle tariff, switch to a Big Bundle tariff or renew your existing Big Bundle tariff between 8th  October 2015 – 31st December 2015. Minimum top up required each month. Existing customers and customers switching tariff need to opt in via text.  Pay & Go service terms and Pay & Go Big Bundle Terms and Conditions apply. See o2.co.uk for full terms.’

 

 

‘Get 1GB extra UK data on top of your International Sim tariff data allowance for three months if you purchase an International Sim tariff, switch to an Internal Sim tariff or renew your existing International Sim tariff between 8th October 2015 – 31st December 2015. Minimum £15 top up required each month. Existing customers and customers switching tariff need to opt in via text. Pay & Go service terms and Pay & Go International Sim Terms and Conditions apply. See o2.co.uk for full terms.’