Star Trader support

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Frequently asked questions

Why do I need to give you my bank details?

We need your bank details, so that we can pay you when your sims get topped up.

You won’t ever have to pay us anything and all payments are safe and secure.

Can I email you?

Of course. You can reach us on support@o2startrader.co.uk.

What is an activation?

This is when a sim is topped up for the first time with £10 or more.

What is a standard sim?

Standard sims fit regular phones, excluding some smartphones and the iPhone 5 and 6.


Are there any promotions available for my customers?

We want your customers to have the very best experience with O2. That's why we have various promotions and offers for you to choose from, so you can give your customers exactly what they want.

Make sure you know about all our latest offers by taking a look at our blog section here: https://www.o2startrader.co.uk/insights