Star Trader support

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Frequently asked questions

How do Affiliate Activations work?

It’s a great way to boost your bank account. We’ll give you a personalised banner to put on your website, which will allow your customers to order their own O2 sims. 

The banner will have a unique URL, which we can track to make sure you’re paid for activations of the sims that have been ordered from your banner. It’s simple. We do the hard work for you. To request your banner, get in touch with the Star Trader team.

What is a nano sim?

Nano sims are the smallest type of sim card and are currently used in the iPhone 5 and 6.

Can I sign up if I'm not on O2?

Yes. Star Trader is open to everyone no matter what network you're on.

When will I be paid for my activations?

We'll pay you for activations earned 2 months prior. If we have your bank details, we'll send the money straight to your account on the 10th working day of the month.

If you believe you should've received a higher payment, it may be that we’ll pay you the remaining amount in the next month.

All the payments you receive are for sims that have been topped up in the previous 2 months.


Are there any promotions available for my customers?

We want your customers to have the very best experience with O2. That's why we have various promotions and offers for you to choose from, so you can give your customers exactly what they want.

Make sure you know about all our latest offers by taking a look at our blog section here: https://www.o2startrader.co.uk/insights