Star Trader support

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Frequently asked questions

Sim Availability

For a full list of available sims, please go to the new order page here: https://www.o2startrader.co.uk/account/new-order

What is an activation?

This is when a sim is topped up for the first time with £10 or more.

Is this scheme supported by O2?

Yes, O2 have created this programme, so you can order sims directly from us. We’ll also pay you directly.

Our terms and conditions are also featured on the O2 website:

https://www.o2.co.uk/termsandconditions/rewards/o2-online-star-trader-programme 

Can I de-activate my account?

Yes, please get in touch with us via email on support@o2startrader.co.uk and we’ll de-activate your account for you.


What is a combi sim?

Micro SIM cards come attached within a standard sim card size, which can then be removed. It is also known as a combi sim as when in its larger casing can be used for both. They fit in any phone except iPhone 5 & 6.