Star Trader support

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Frequently asked questions

Are all tariffs currently available?

For a full list of available sims, please visit the order page here: https://www.o2startrader.co.uk/account/new-order

Is this scheme supported by O2?

Yes, O2 have created this programme, so you can order sims directly from us. We’ll also pay you directly.

Our terms and conditions are also featured on the O2 website:

https://www.o2.co.uk/termsandconditions/rewards/o2-online-star-trader-programme 

I've forgotten my email address, what should I do?

Get in touch with us via email on support@o2startrader.co.uk and we'll help you to recover your email address.

I've forgotten my password, what should I do?

You can retrieve your password by going to the login section, then clicking the 'Forgotten Password' link and we'll email your old password to you.


What is a nano sim?

Nano sims are the smallest type of sim card and are currently used in the iPhone 5 and 6.