Star Trader support

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Frequently asked questions

Can I de-activate my account?

Yes, please get in touch with us via the Support forum and we’ll de-activate your account for you.

How can I keep track of my activations?

You can find this out on your Star Trader Dashboard.

Is this scheme supported by O2?

Yes, O2 have created this programme so that you can order sims directly from us. We’ll also pay you directly.

 

Our terms and conditions are also featured on O2’s website:

www.o2.co.uk/termsandconditions/rewards/o2-online-star-trader-progr...

Can I re-activate my account?

Yes, please get in touch with us via the Support forum and we’ll re-instate your account for you.

 

If your account has been suspended by us, re-instating your account is at our discretion.


What is a nano sim?

Nano sims are the smallest type of sim card and are currently used iPhone 5's and iPhone 6's.