Star Trader support

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Frequently asked questions

How much can I earn?

We’ll pay you £5 for every Pay as you Go sim which is activated, by customers using a £10 top up, from 1st January 2015 onwards. (Activations received prior to 1st January 2015 will receive £3 commisison).

You can also earn £5 for every mobile broadband sim which is activated by customers using a £10 top up.

What is Star Trader?

Star Trader is a programme that allows you earn money with O2. You can:

  • Order up to 500 Pay as you Go sims and 50 Mobile Broadband sims at once (depending on your tier).
  • Distribute them to your customers.
  • You'll get paid £5 for every sim activated (topped up for the first time) from 1st January 2015 onwards and every £5 for every Mobile Broadband sim that is topped-up with £10 or more. (Activations received prior to 1st January 2015 will receive £3 commission).

I've forgotten my password, what should I do?

You can retrieve your password by clicking 'Log In' on the o2startrader.co.uk homepage then click the 'Forgotten Password' link and we'll email you your old password.

Can I distribute my sims to distributors or other companies?

We’d advise that you distribute your sims directly to your customers as this is a much safer way of knowing where your sims are going.

 

You may be approached by some organisations requesting a high volume of sims or offering to distribute your sims for you. You must not supply sims to these companies, as they may use your sim cards to send targeted, unwanted messages to customers.

 

This breaches our Star Trader terms and conditions and our Pay as you Go terms and conditions.

 

If we suspect that your sims are responsible for sending these text messages or supplying any sims to another company, we’ll suspend your account with immediate effect and you won’t receive any commission for the affected sims, or any others during your suspension period.


Can I cancel/ change my order?

Unfortunately not, once your order has been placed this cannot be changed or cancelled.