Star Trader support

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Frequently asked questions

Do I have to buy sims from O2?

No, you can order sims free of charge on your Star Trader account.

When will I be paid for my activations?

We'll pay you for activations earned 2 months prior. If we have your bank details, we'll send the money straight to your account on the 10th working day of the month.

If you believe you should've received a higher payment, it may be that we’ll pay you the remaining amount in the next month.

All the payments you receive are for sims that have been topped up in the previous 2 months.

I've forgotten my email address, what should I do?

Get in touch with us via email on support@o2startrader.co.uk and we'll help you to recover your email address.

Sim Availability

For a full list of available sims, please go to the new order page here: https://www.o2startrader.co.uk/account/new-order


Sim Availability

For a full list of available sims, please go to the new order page here: https://www.o2startrader.co.uk/account/new-order