Star Trader support

Find the answer to any question

Frequently asked questions

I've forgotten my email address, what should I do?

Get in touch with us via email on support@o2startrader.co.uk and we'll help you to recover your email address.

I've forgotten my password, what should I do?

You can retrieve your password by going to the login section, then clicking the 'Forgotten Password' link and we'll email your old password to you.

How many sims can I order?

This depends on what tier you are.

Bronze:

Order up to 20 sims a month. Earn up to £100.

Silver:

Order up to 125 sims a month. Earn up to £625.

Gold:

Order up to 500 sims a month. Earn up to £2500.

Platinum:

Order up to 550 sims a month. Earn up to £2750.

How do I submit a feature request?

Is there are feature you'd really like Star Trader to have? We'd love to hear from you about it. Feel free to email us on support@o2startrader.co.uk


Sim Availability

For a full list of available sims, please go to the new order page here: https://www.o2startrader.co.uk/account/new-order