Star Trader support
Find the answer to any question
Frequently asked questions
Is this scheme supported by O2?
Yes, O2 have created this programme so that you can order sims directly from us. We’ll also pay you directly.
Our terms and conditions are also featured on O2’s website:
www.o2.co.uk/termsandconditions/rewards/o2-online-star-trader-progr...
How can I keep track of my activations?
You can find this out on your Star Trader Dashboard.
How can I keep track of my activations?
You can find this out on your Star Trader Dashboard.
I've forgotten my password, what should I do?
You can retrieve your password by clicking 'Log In' on the o2startrader.co.uk homepage then click the 'Forgotten Password' link and we'll email you your old password.
Can I sign up multiple accounts?
No, you can only sign up one Star Trader account. Your despatch address, email address, name and bank details must only be linked to one account.
If you attempt to sign up more than one account, you’ll breach our terms and conditions. If we suspect you’ve opened or have attempted to open multiple accounts, we’ll have to suspend your original account and any multiple accounts.