Star Trader support

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Frequently asked questions

How much can I earn?

You'll earn £5 for every Pay as you Go sim ordered through Star Trader that gets activated (Applies to activations received from 1st January 2015 onwards; Activations received prior to 1st January 2015 will receive £3 commission). There's no maximum amount that you can earn.

You can now also earn £5 for every Mobile Broadband sim that gets topped-up with £10 or more.

 

How do I register with Star Trader?

It’s free and easy for you to register with Star Trader, simply sign up here and follow the steps. You’ll need to let us know your name, email address, despatch address and bank details.

Can I de-activate my account?

Yes, please get in touch with us via the Support forum and we’ll de-activate your account for you.

Why aren't my activations showing up in my dashboard?

All activations will appear in your dashboard, but there’s occasionally a delay which could be up to a few days.

 

Please note, activations will appear on your dashboard 2 months after your sims have been activated.

 

For example, if your sim was topped up on the 1st January, you’ll be paid for the top-up on the 10th working day in March. If you think you should have been paid more than you have been, it may be that we’ll pay you in the next month.

No, you can only sign up one Star Trader account. Your despatch address, email address, name and bank details must only be linked to one account.

 

If you attempt to sign up more than one account, you’ll breach our terms and conditions. If we suspect you’ve opened or have attempted to open multiple accounts, we’ll have to suspend your original account and any multiple accounts.