Star Trader support
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Frequently asked questions
How do I register with Star Trader?
It’s free and easy for you to register with Star Trader, simply sign up here and follow the steps. You’ll need to let us know your name, email address, despatch address and bank details.
Why aren't my activations showing up in my dashboard?
All activations will appear in your dashboard. However, there can sometimes be a delay, although this isn't usually anything longer than a few days.
Please note, although your activations will be shown in your account, you won't be paid for them until 2 months later, as we need to perform spam and fraud checks. For example, if one of your sims was activated on 1st January, you wouldn't be paid for this until March, on the 10th working day.
Do I have to buy sims from O2?
No, you can order sims free of charge on your Star Trader account.
What is Star Trader?
Star Trader is a programme that allows you earn money with O2. You can:
- Order between 20 and 550 sims a month (depending on your tier).
- Distribute them to your customers.
- You'll get paid £5 for every activated sim that's been topped up for the first time with £10 or more.
Can I sign up multiple accounts?
No, you can only sign up to one Star Trader account. Your despatch address, email address, name and bank details must be linked to one account.
If you attempt to sign up to more than one account using the same details with another email address, you'll breach the conditions of our terms and conditions.
If we suspect you’ve opened or have attempted to open multiple accounts, we’ll have no option other than to suspend your original account and any other accounts we believe are afilliated with you.