Star Trader support

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Frequently asked questions

Can I use a micro SIM card in a standard slot?

In some instances, you can use a micro SIM card in a standard SIM card slot. Some SIMs come with an out plastic casing allowing them to fit in larger slots. The plastic can be removed for smaller SIM slots. 

What is the difference between a micro SIM and a Nano SIM?

 

The difference between a micro SIM and a nano-SIM is that a nano sim is approximately 15% thinner than a micro sim. It is also thinner than a mini-SIM which are older sim card that was often referred to as just ‘SIM cards’. 

Can I email you?

Of course. You can reach us on support@o2startrader.co.uk.

How do I reset my password?

You can do this in the 'Profile' section of your Star Trader account.


Yes, please get in touch with us via email on support@o2startrader.co.uk and we’ll de-activate your account for you.