Star Trader support

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Frequently asked questions

Is this scheme supported by O2?

Yes, O2 have created this programme so that you can order sims directly from us. We’ll also pay you directly.

 

Our terms and conditions are also featured on O2’s website:

www.o2.co.uk/termsandconditions/rewards/o2-online-star-trader-progr...

How do I submit a feature request?

Is there are feature you'd really like Star Trader to have? We'd love to hear from you about it. Use the Ask a Question button and get in touch.

If you'd rather email us, you can reach us on support@o2startrader.co.uk

Can I de-activate my account?

Yes, please get in touch with us via the Support forum and we’ll de-activate your account for you.

What is an activation?

This is when a sim is topped up for the first time with £10 or more.