Star Trader support

Find the answer to any question

Frequently asked questions

Can I email you?

Of course. You can reach us on support@o2startrader.co.uk.

How can I keep track of my activations?

Keeping track of your activations is easy. You can everything you need on your Star Trader dashboard.

Just log into your account and you'll be good to go: https://o2startrader.co.uk/login

How do I submit a feature request?

Is there are feature you'd really like Star Trader to have? We'd love to hear from you about it. Feel free to email us on support@o2startrader.co.uk

Is this scheme supported by O2?

Yes, O2 have created this programme, so you can order sims directly from us. We’ll also pay you directly.

Our terms and conditions are also featured on the O2 website:

https://www.o2.co.uk/termsandconditions/rewards/o2-online-star-trader-programme 


I've forgotten my password, what should I do?

You can retrieve your password by going to the login section, then clicking the 'Forgotten Password' link and we'll email your old password to you.