Star Trader support

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Frequently asked questions

How can I keep track of my activations?

You can find this out on your Star Trader Dashboard.

How much can I earn?

You'll earn £5 for every Pay as you Go sim ordered through Star Trader that gets activated (Applies to activations received from 1st January 2015 onwards; Activations received prior to 1st January 2015 will receive £3 commission). There's no maximum amount that you can earn.

You can now also earn £5 for every Mobile Broadband sim that gets topped-up with £10 or more.

 

Can I sign up if I'm not on O2?

Yes. Star Trader is open to everyone no matter what network you're on.

What happens if my sims are misused?

If we have a reason to believe your sims are being misused we may withhold payments, downgrade or even suspend your account. If we have reason to believe that mobile numbers are being captured and used to send SPAM texts, or targeted unwanted messages to customers, we will be required to suspend your account immediate effect until further notice. You'll not receive commission on sims which we've disconnected.

 


How do I reset my password?

You can do this in the 'Profile' section of your Star Trader account.