Star Trader support

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Frequently asked questions

How much can I earn?

We'll pay you £5 for every activated sim. The amount of sims you can order per month changes your potential earning and depends on which trader tier you're on.

Bronze

Order up to 20 sims a month and earn up to £100.

Silver

Order up to 125 sims a month and earn up to £625.

Gold

Order up to 500 sims a month and earn up to £2500.

Platinum

Order up to 550 sims a month and earn up to £2750.

How do I submit a feature request?

Is there are feature you'd really like Star Trader to have? We'd love to hear from you about it. Feel free to email us on support@o2startrader.co.uk

What is an activation?

This is when a sim is topped up for the first time with £10 or more.

How do I change my personal details?

After you've signed up, click the 'Profile' tab and you can change your name, email address, password, mobile number, bank details and contact preferences.

To change your bank details, you must update all of your bank details at once. If you attempt to change part of your details it will reset. 


How do I register with Star Trader?

It’s free and easy for you to register with Star Trader, simply sign up here and follow the steps. You’ll need to let us know your name, email address, despatch address and bank details.