Star Trader support

Find the answer to any question

Frequently asked questions

How can I keep track of my activations?

You can find this out on your Star Trader Dashboard.

Can I sign up if I'm not on O2?

Yes. Star Trader is open to everyone no matter what network you're on.

Why do I need to give you my bank details?

We need your bank details so that we can pay you when your sims get topped up.

You won’t ever have to pay us anything and all payments are safe and secure.

Can I re-activate my account?

Yes, please get in touch with us via the Support forum and we’ll re-instate your account for you.

 

If your account has been suspended by us, re-instating your account is at our discretion.


How do I register with Star Trader?

It’s free and easy for you to register with Star Trader, simply sign up here and follow the steps. You’ll need to let us know your name, email address, despatch address and bank details.