Star Trader support

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Frequently asked questions

Are all tariffs currently available?

Our current stock levels are:

Sim Tariff

Status

O2 International sim

Good

Classic Pay As You Go 

Good

£10 data Big Bundle (Combi sim)

Good

£15 data Big Bundle (Combi sim)

Good

£20 data Big Bundle (Combi sim)

Good

£25 data Big Bundle (Combi sim)

Good

£30 data Big Bundle (Combi sim)

Good

 

 

If you see any of these messages in your order page, this is what they mean:

 

Limited Stock
You can still order the sim tariff but probably at lower quantities than normal.

 

Out of Stock
The tariff is currently unavailable.

How can I keep track of my activations?

You can find this out on your Star Trader Dashboard.

Do I have to buy sims from O2?

No, you can order your sims from your Star Trader account free of charge.

How can I keep track of my activations?

You can find this out on your Star Trader Dashboard.


Why do I need to give you my bank details?

We need your bank details so that we can pay you when your sims get topped up.

You won’t ever have to pay us anything and all payments are safe and secure.