Star Trader support

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Frequently asked questions

Is this scheme supported by O2?

Yes, O2 have created this programme, so you can order sims directly from us. We’ll also pay you directly.

Our terms and conditions are also featured on the O2 website:

https://www.o2.co.uk/termsandconditions/rewards/o2-online-star-trader-programme 

What is an activation?

This is when a sim is topped up for the first time with £10 or more.

What is a nano sim?

Nano sims are the smallest type of sim card and are currently used in the iPhone 5 and 6.

I've forgotten my password, what should I do?

You can retrieve your password by going to the login section, then clicking the 'Forgotten Password' link and we'll email your old password to you.