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Frequently asked questions

What is the difference between a micro SIM and a Nano SIM?

 

The difference between a micro SIM and a nano-SIM is that a nano sim is approximately 15% thinner than a micro sim. It is also thinner than a mini-SIM which are older sim card that was often referred to as just ‘SIM cards’. 

How do Affiliate Activations work?

It’s a great way to boost your bank account. We’ll give you a personalised banner to put on your website, which will allow your customers to order their own O2 sims. 

The banner will have a unique URL, which we can track to make sure you’re paid for activations of the sims that have been ordered from your banner. It’s simple. We do the hard work for you. To request your banner, get in touch with the Star Trader team.

What is an activation rate?

Your activation rate shows what percentage of your sims has become activated. The percentage is also based on the amount of sims you order. 

For example, if you ordered 10 sims and 2 of these was activated, your activation rate would be 20%.

You can find your activation rate on your dashboard. Your rate is likely to change when you place sim orders and when you receive activations.

What is a combi sim?

Micro SIM cards come attached within a standard sim card size, which can then be removed. It is also known as a combi sim as when in its larger casing can be used for both. They fit in any phone except iPhone 5 & 6.