Star Trader support

Find the answer to any question

Frequently asked questions

How many sims can I order?

This depends on what tier you are.

  • Bronze tier Star Traders can order up to 20 Pay As You Go sims per month.
  • Silver can order up to 125 Pay As You Go sims per month.
  • Gold can order up to 500 Pay As You Go sims  per month.
  • Platinum can order up to 550 Pay As You Go sims per month 

How can I keep track of my activations?

You can find this out on your Star Trader Dashboard.

I've forgotten my email address, what should I do?

Ask a Question and we'll send you a reminder.

Are there any promotions available for my customers?

‘Get 50% extra data on top of the standard Big Bundle tariff allowance for three months if you purchase a Big Bundle tariff, switch to a Big Bundle tariff or renew your existing Big Bundle tariff between 8th  October 2015 – 31st December 2015. Minimum top up required each month. Existing customers and customers switching tariff need to opt in via text.  Pay & Go service terms and Pay & Go Big Bundle Terms and Conditions apply. See o2.co.uk for full terms.’

 

 

‘Get 1GB extra UK data on top of your International Sim tariff data allowance for three months if you purchase an International Sim tariff, switch to an Internal Sim tariff or renew your existing International Sim tariff between 8th October 2015 – 31st December 2015. Minimum £15 top up required each month. Existing customers and customers switching tariff need to opt in via text. Pay & Go service terms and Pay & Go International Sim Terms and Conditions apply. See o2.co.uk for full terms.’