Star Trader support

Find the answer to any question

Frequently asked questions

Can I sign up if I'm not on O2?

Yes. Star Trader is open to everyone no matter what network you're on.

Can I re-activate my account?

Yes, please get in touch with us via email on support@o2startrader.co.uk and we’ll re-instate your account for you.

If your account has been suspended by us, re-instating your account is at our discretion.

What tariffs can I order through Star Trader?

A full up-to-date list of all the tariffs available to order on Star Trader can be found here, as well as terms and conditions for each tariff: https://www.o2startrader.co.uk/account/new-order

Can I de-activate my account?

Yes, please get in touch with us via email on support@o2startrader.co.uk and we’ll de-activate your account for you.