Star Trader support

Find the answer to any question

Frequently asked questions

Can I email you?

Of course. You can reach us on support@o2startrader.co.uk.

I've forgotten my password, what should I do?

You can retrieve your password by going to the login section, then clicking the 'Forgotten Password' link and we'll email your old password to you.

What is a standard sim?

Standard sims fit regular phones, excluding some smartphones and the iPhone 5 and 6.

What is a 3 in 1 SIM card?

The 3 in 1 SIM card is an adapter that allows you to turn a nano or micro sim card into the next size up for your phone or cellular device. It is made up of non-ageing plastic.


Can I sign up if I'm not on O2?

Yes. Star Trader is open to everyone no matter what network you're on.