Star Trader support

Find the answer to any question

Frequently asked questions

Sim Availability

If you see one of these messages in your order page, this is what they mean:

Limited Stock
You can still order the sim tariff but probably at lower quantities than normal.

Out of Stock
The tariff is currently unavailable.

Current status of stock

Sim Tariff Status
   

O2 International sim 

Classic Pay As You Go

Good

Good

£10 data Big Bundle (Combi) Good
£15 data Big Bundle (Combi) Good
£20 data Big Bundle (Combi) Good
£25 data Big Bundle (Combi) Good
£30 data Big Bundle (Combi) Good
   

Is this scheme supported by O2?

Yes, O2 have created this programme so that you can order sims directly from us. We’ll also pay you directly.

 

Our terms and conditions are also featured on O2’s website:

www.o2.co.uk/termsandconditions/rewards/o2-online-star-trader-progr...

How do I register with Star Trader?

It’s free and easy for you to register with Star Trader, simply sign up here and follow the steps. You’ll need to let us know your name, email address, despatch address and bank details.

Can I email you?

Of course. You can reach us on support@o2startrader.co.uk.


Can I sign up if I'm not on O2?

Yes. Star Trader is open to everyone no matter what network you're on.