Star Trader support

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Frequently asked questions

Do SIM cards fit all phones?

All SIM cards now come in one SIM card package, so you won’t have to buy an individual size. You may have to remove an outer frame of plastic to reduce the size depending on your device. 

How much can I earn?

You'll earn £5 for every activated sim that's topped up for the first time with £10 or more. 

Work your way through the trader tiers and you'll be able to order more sims, which means you'll have the opportunity to earn more money. 

Find out more about the trader tiers here: https://www.o2startrader.co.uk/faqs/4/21 

How long do my sims take to be delivered?

Your sims should be with you in less than 14 days.

If you've been waiting longer than this, please contact us and we'll look into it for you.

Please let us know your despatch address and the date that you placed the order.

Can I sign up multiple accounts?

No, you can only sign up to one Star Trader account. Your despatch address, email address, name and bank details must be linked to one account.

If you attempt to sign up to more than one account using the same details with another email address, you'll breach the conditions of our terms and conditions.

If we suspect you’ve opened or have attempted to open multiple accounts, we’ll have no option other than to suspend your original account and any other accounts we believe are afilliated with you.


Can I sign up if I'm not on O2?

Yes. Star Trader is open to everyone no matter what network you're on.