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Frequently asked questions

What is the difference between a micro SIM and a Nano SIM?

 

The difference between a micro SIM and a nano-SIM is that a nano sim is approximately 15% thinner than a micro sim. It is also thinner than a mini-SIM which are older sim card that was often referred to as just ‘SIM cards’. 

What is a nano sim?

Nano sims are the smallest type of sim card and are currently used in the iPhone 5 and 6.

Can I use a micro SIM card in a standard slot?

In some instances, you can use a micro SIM card in a standard SIM card slot. Some SIMs come with an out plastic casing allowing them to fit in larger slots. The plastic can be removed for smaller SIM slots. 

I've forgotten my email address, what should I do?

Get in touch with us via email on support@o2startrader.co.uk and we'll help you to recover your email address.


What is an activation?

This is when a sim is topped up for the first time with £10 or more.