Star Trader support

Find the answer to any question

Frequently asked questions

Are all tariffs currently available?

For a full list of available sims, please visit the order page here: https://www.o2startrader.co.uk/account/new-order

What is a standard sim?

Standard sims fit regular phones, excluding some smartphones and the iPhone 5 and 6.

What is the difference between a micro SIM and a Nano SIM?

 

The difference between a micro SIM and a nano-SIM is that a nano sim is approximately 15% thinner than a micro sim. It is also thinner than a mini-SIM which are older sim card that was often referred to as just ‘SIM cards’. 

How many sims can I order?

This depends on what tier you are.

Bronze:

Order up to 20 sims a month. Earn up to £100.

Silver:

Order up to 125 sims a month. Earn up to £625.

Gold:

Order up to 500 sims a month. Earn up to £2500.

Platinum:

Order up to 550 sims a month. Earn up to £2750.


What is an activation?

This is when a sim is topped up for the first time with £10 or more.