Star Trader support

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Frequently asked questions

When will I be paid for my activations?

We'll pay you for activations earned 2 months prior. If we have your bank details, we'll send the money straight to your account on the 10th working day of the month.

If you believe you should've received a higher payment, it may be that we’ll pay you the remaining amount in the next month.

All the payments you receive are for sims that have been topped up in the previous 2 months.

What is Star Trader?

Star Trader is a programme that allows you earn money with O2. You can:

  • Order between 20 and 550 sims a month (depending on your tier).
  • Distribute them to your customers.
  • You'll get paid £5 for every activated sim that's been topped up for the first time with £10 or more.

How long do my sims take to be delivered?

Your sims should be with you in less than 14 days.

If you've been waiting longer than this, please contact us and we'll look into it for you.

Please let us know your despatch address and the date that you placed the order.

How much can I earn?

You'll earn £5 for every activated sim that's topped up for the first time with £10 or more. 

Work your way through the trader tiers and you'll be able to order more sims, which means you'll have the opportunity to earn more money. 

Find out more about the trader tiers here: https://www.o2startrader.co.uk/faqs/4/21 


Is this scheme supported by O2?

Yes, O2 have created this programme, so you can order sims directly from us. We’ll also pay you directly.

Our terms and conditions are also featured on the O2 website:

https://www.o2.co.uk/termsandconditions/rewards/o2-online-star-trader-programme