Star Trader support

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Frequently asked questions

Can I sign up if I'm not on O2?

Yes. Star Trader is open to everyone no matter what network you're on.

What is a combi sim?

Combi sims can be used as a standard sim or as a micro-sim. It will fit in any phone except the iPhone 5's and iPhone 6's.

How long do my sims take to be delivered?

Your sims should be with you in less than 14 days.

If you've been waiting longer than this, please contact us and we'll look into it for you.

Please let us know your despatch address and the date that you placed the order.

What is a standard sim?

Standard sims fit regular phones excluding some smartphones and the iPhone 5's and iPhone 6's.


Is this scheme supported by O2?

Yes, O2 have created this programme so that you can order sims directly from us. We’ll also pay you directly.

 

Our terms and conditions are also featured on O2’s website:

www.o2.co.uk/termsandconditions/rewards/o2-online-star-trader-progr...